Current:Home Contact Q&A

—— Q&A ——

How much does a tent cost? 2025-01-05 17:35

The price varies depending on the design and the choice of different materials and frames. Once you have decided on the design and submitted the pricing request, we will provide a quotation. The final pricing will only be determined after the plan is completed and approved. Pricing is affected by exchange rate fluctuations.

What does a tent contain? 2025-01-05 17:35

Our different products contain different product contents. Products typically include outer tents, sealed inner roofs, tent bodies, steel or wooden frames, decorative inner roofs, walls, windows, and entrance doors. The price does not include shipping and related fees, customs duties and taxes, wooden platforms, substructure and decoration, electrical, plumbing, interior furnishings, fixtures, electrical appliances, installation.


 



Does tent installation require government approval? 2025-01-05 17:36

If you purchase hard wall tents with larger structures and install them on Chinese land, you need to consider government approval. If it is other soft fabric products for tent homes, approval is required. Please refer to local policies for installation requirements in other countries.

Where is the tent shipped from? What is the shipping cost? 2025-01-05 17:36

Our tents are shipped from Baoding, Hebei, China. There are several factors that can affect transportation costs. Once we understand the transportation content and destination, we can provide an estimate. Tariffs, taxes, and other transportation related fees are separated from shipping costs.



What is the delivery time? 2025-01-05 17:37

Both domestically and internationally, production takes 2-4 weeks from the date of signing the online order and paying the deposit. If it is a domestic order in China, our shipping time is usually 1-3 days. If it is a foreign order, the shipping time may vary depending on the destination port. We ship from Tianjin Port. Shipping your order by sea takes an average of 30 to 45 days. We can also air freight some products to you.

What is the ordering process for tents? 2025-01-05 17:37

Once you decide what and how many tents you need, a set of drawings will be generated for your approval. After approval, 70% of the tent fee must be paid. The remaining balance must be paid before the tent is shipped from the factory. The shipping fee can be paid directly or paid to us before the order is delivered. We accept direct wire transfers and/or checks. Credit card payment is accepted, but a 3% surcharge is required.



Who is responsible for tent installation? 2025-01-05 17:38

Each tent has an installation video. We can guide you in setting up your own tent through online video. You can also purchase our installation service. We will dispatch 1-3 technical supervisors from the factory to provide on-site guidance for installation, and this fee will be charged separately.



Does the tent have a warranty? 2025-01-05 17:38

Yes, we offer a 1-year limited warranty for all materials and parts



How long does it take to set up a tent? 2025-01-05 17:38

It depends on which tent. As long as the tent platform is in place, most of our standard tents only take 1-2 days each. For customized tents, it actually depends on the size and complexity.



Can tents be insured? 2025-01-05 17:39

yes. The insurance for our tent is roughly the same as the insurance for the house. You can contact the insurance company to purchase insurance for you.



Can you customize a tent? 2025-01-05 17:39

yes. Customizing tents is our company's strength and also our most competitive ability in this industry. We have a team of designers with 20 years of experience in designing any structural product, and can quickly help you achieve your dreams. Our company's achievements and successful cases in the past 20 years all come from our product customization business. We have customized products for nearly 1000 projects in China, including luxury brands DIOR, Burberry, as well as North Korea, Mercedes Benz, BMW, and POPMART.



Do you need to set up a platform for your tent? 2025-01-05 17:40

Yes, it's best for our tent to have a wooden platform, or a concrete slab/base or slate would be sufficient. The tent needs to be fixed on a sturdy base, which is easy to achieve. We have a design team that can provide drawing support.



Do you supply flooring? 2025-01-05 17:40

If it is installed domestically in China, we recommend that customers purchase locally and install it themselves. We can supply, but it's not worth it for you to pay extra for material and transportation costs. We can introduce you to suppliers and purchasing addresses.. If you are abroad, we can assist you in purchasing and shipping together with our goods.

Does the tent have a thermal insulation layer? 2025-01-05 17:40

We have insulated tents to choose from, with insulation performance up to minus 50 degrees Celsius. The insulation layer of the tent will be installed on the tent body and ceiling. Its cost is obviously higher than our standard tent. We make a ceiling insulation layer between the tent roof and the inner tent. The wall adopts insulation layer, with thickness options of 5cm, 7cm, 10cm, and 15cm.

What materials and frames can you provide for your tent? 2025-01-05 17:41

We offer stainless steel, low-carbon steel frames, aluminum alloy frames, wooden frames, PVC frames, and frameless structures. Our technical team will analyze the climate and landscape characteristics of your site and recommend a suitable tent frame for you.



How to keep a tent warm in winter? 2025-01-05 17:41

We recommend using air conditioning and underfloor heating as the main heating equipment.



How to cool down tents in summer? 2025-01-05 17:42

It is recommended to use air conditioning and fans to cool down, as the temperature can be significantly reduced. In addition, tents have excellent ventilation function. In summer, when there is a gentle breeze, all the curtains outside the tent screens can be opened, and the temperature of the tent will drop significantly, even without the need for air conditioning to cool down.



How long can the tent last? 2025-01-05 17:42

If properly maintained, our tent can be used for life. This includes regular tightening of the tent screws and keeping the tent clean. We only need to replace our entire tent in the event of unforeseeable natural or man-made disasters. We use the best accessories and can replace them separately as needed due to damage or normal wear and tear.



Can tents withstand wind? 2025-01-05 17:42

Yes, our tent can withstand wind speeds of 8-10 levels, with wind speeds of 17.2-20.7 meters per second, equivalent to 62-74km/h. It performs very well in the wind. For areas with very strong winds, we provide windproof support kits to keep the tent body and frame tight and sturdy to withstand strong winds.



Can tents resist snow? 2025-01-05 17:43

Yes, our tent has extremely strong snow resistance. Can withstand heavy snowfall. In areas with extreme snowfall, we can recommend certain customizations. This includes increasing the slope of the roof or designing special roofs. Most of our designs. Snow easily slides off the roof and sides.



Can tents withstand heavy rainfall? 2025-01-05 17:43

Yes, tents can withstand a large amount of rainwater. Each of our tents has 3-5 triple roofs. All of our tarpaulins are waterproof. The windows of the three season tents usually have double flaps or PVC closures, while the windows of the four season insulated tents are made of aluminum alloy or broken bridge aluminum doors and windows, which have excellent rainproof performance.



Does the tent have UV protection function? 2025-01-05 17:43

Yes, our tent has UV protection and has been proven to withstand sunlight under extreme conditions. In Gannan Grassland of China and the Yarlung Zangbo River of Xizang, the products of our tent home have stood on the Qinghai Plateau for many years, still intact as new.



Is the tent flame retardant? 2025-01-05 17:44

Our commercial products are flame retardant and certified according to international standards.

Do tents have hard door and window frames? 2025-01-05 17:44

Wooden or steel door and window frames, as well as glass windows, are a popular choice. However, this is not necessary. Soft roller shutter doors and windows are a great choice and will not add any additional costs.



Do you have any tents in stock? 2025-01-05 17:45

We have a wide range of products, some of which are in stock, while the majority are out of stock. All of our tents are custom-made.



Do you have a product showroom? 2025-01-05 17:45

We have product exhibition halls in Chaoyang Park, Beijing, China, and exhibition halls for different products in many regions of China. You are welcome to visit and experience tents on site. What you are buying is not a product, it is a dream, it is a work. Missing out on baberytent products will be your regret. We strongly recommend conducting an on-site inspection of the products before making your correct choice.



Can your tent be easily dismantled? 2025-01-05 17:45

Yes, one of the characteristics of our tent is that it is very easy to dismantle and can be repeatedly installed and dismantled with almost zero wear and tear. If it is necessary to dismantle them seasonally due to weather conditions or in the event of imminent hurricanes, hurricanes, or other severe weather conditions, they can be dismantled quite quickly.

What are the advantages of your tent compared to a Mongolian yurt? 2025-01-05 17:46

Our tents first have more diverse exterior designs and unique experiential feelings, which you cannot experience in a physical yurt. Our products have higher aesthetic value, longer service life, and better performance.



What are the basic options? 2025-01-05 17:46

Choose our eco-friendly screws as the solution for eco-friendly foundations. Expansion screws can be chosen for concrete floors.



Can our tent withstand extreme weather conditions? 2025-01-05 17:46

Our tents can withstand various climate and weather conditions with wind speeds not exceeding 17.2 to 20.7 meters per second, ensuring guests' comfort and safety throughout the year.



What customization options are available for your tent? 2025-01-05 17:47

We offer a range of different choices for each style of tent, allowing you to customize your eco-friendly tent to meet your unique needs and aesthetics. The customizable options include tent style, tent appearance, layout, tarpaulin color, frame color, frame material, wall form, door and window form, indoor soft furnishings, etc.